€399.99
Get reliable, practical IT support for an entire year—whenever you need it.
Ideal for small businesses and professionals who want a trusted expert for troubleshooting,
performance tuning, security guidance, and infrastructure improvements.
Description
Duration: 365 Days
Fair‑use limit: Up to 30 requests or 30 consulting hours (whichever comes first)
What’s included
- Website & hosting optimization: performance review, caching/CDN guidance, bottleneck identification, stability improvements
- Email & DNS health checks: SPF/DKIM/DMARC guidance, deliverability troubleshooting, domain/email configuration review
- Server & infrastructure review: configuration checks, resource planning, backup strategy, monitoring recommendations
- Security assessment & hardening guidance: risk review, access control best practices, patching/update strategy, security recommendations
- Troubleshooting support: diagnose issues, propose fixes, and guide implementation step‑by‑step
- Optimization roadmap: prioritized action plan with quick wins and longer‑term improvements
How requests & hours are counted (clear and fair)
- 1 request = one topic/issue thread (includes reasonable follow‑ups until the issue is resolved or closed)
- Consulting time is used for deep investigations, complex troubleshooting, planning sessions, or implementation guidance
- Time is tracked in 15‑minute increments
Typical use cases
- Slow website, high server load, or recurring downtime
- Email delivery problems (spam folder, missing records, domain configuration issues)
- Security concerns, hardening, and best‑practice reviews
- Infrastructure planning: upgrades, migrations, scaling, monitoring, backups
What you’ll receive
- Clear recommendations you can act on immediately
- Step‑by‑step guidance tailored to your setup
- Prioritized improvements focused on impact, risk, and effort
Note: This service provides consulting, guidance, and recommendations. If you need hands‑on implementation done for you, we can offer it as an optional add‑on or separate quote.