Cancellation
All you will need to do is notify us via email at [email protected] at least 5 days prior to your next billing date. So, if you started your subscription on the 1st of the month and wish to cancel before the next billing period, you would need to email us 5 days before the 1st of the month – otherwise, this will result in your being billed an additional month. You will not be refunded for previous months subscribed, only the termination of any future occurrence of billing activity. Monthly billing is non-refundable due to account set up and processing fees.
Refund Policy
Payment is due in full upon registration or prior to provided services or product downloads. If paying by invoice, payment must be received in full at least 14 days prior to the scheduled appointment.
We offer refund the full paid amount, if the services doesn’t start within the selected appointment date.
In the event of a reschedule, our liability shall be limited to refund of the payment. The customer will be given the option of a refund or to attend the service on an alternately scheduled date. We shall not be liable for reimbursement of any travel related expenses, which may include airfare, living accommodations, meals, ground transportation or and other losses. It is highly recommended, that the customer not book any travel or accommodations until written notification is received from us confirming the date and venue.
Partial refunds will be applicable when you’re unhappy with the work done (deficiency of service).
Refund policy for webinars or downloaded materials
All webinars and downloaded documents are provided for purchase on a NO RETURN or NO REFUND basis. All sales and purchases are final.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
If you have any questions about our Refund and Cancellation Policy Policy, please contact us by email [email protected].